Refund Policy

Refund Policy

At TravelVira, we sell digital products only. Because digital files are delivered instantly after purchase, all sales are generally final.

1. General Refund Policy

Due to the nature of digital products, we do not generally offer refunds, returns, or exchanges once a product has been delivered or downloaded.

2. Exceptions

A refund may be considered only in the following situations:
- You were charged more than once for the same order
- You did not receive access to the purchased product
- The file is defective, corrupted, or inaccessible
- There is a verified technical issue that prevents normal use of the file

3. Non-Refundable Situations

Refunds will not be issued for:
- Change of mind
- Accidental purchases made by the customer
- Failure to read the product description
- Compatibility issues with third-party software not caused by the file itself
- Customer preference after successful delivery
- Inability to use the product due to lack of suitable PDF software or device setup

4. Requesting Refund Assistance

If you believe you qualify for a refund review, contact us at:
contact@travelvira.com

Please include:
- Your order number
- The email used for purchase
- A description of the issue

5. Review Process

Eligible refund requests are reviewed on a case-by-case basis. We reserve the right to request additional information before making a decision.

6. Chargebacks

If you experience a problem with your order, please contact us first before opening a chargeback. We are happy to help resolve legitimate delivery or file access issues.

7. Contact

Business Information:
TravelVira
Operated by NINJA WEB MEDIA
30 N Gould St Ste R, Sheridan, WY, 82801 – United States

For refund-related questions, contact:
contact@travelvira.com